Opening Hours Mon-Fri 9.30am to 5pm | Contact us on 01953 797227
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Delivery Information

Standard UK Delivery

Standard delivery for all UK orders is £3.95.

Express (2 Working Days – UK Mainland Only) – Excludes Highlands & Islands

Next Working Day Courier Delivery

Next Working Day Delivery – UK mainland only £11.50

Export Orders – International Shipping Temporarily Unavailable
(this includes all EU countries)

Following the UK’s departure from the EU and issues with shipping internationally due to the COVID outbreaks we are suspending all international shipping services temporarily.  We are sorry for any inconvenience this causes but to date we have had some significant issues with customs clearance and unacceptable delivery delays.

We usually ship orders by airmail as this is usually the cheapest and quickest method. Larger orders may be split over two or more parcels to keep each one below the weight limit. We will notify you if we are sending you more than one parcel.

Once we receive your order we will email you a quote for the shipping cost. Only when we receive your confirmation that this additional cost is acceptable will we process the payment for shipping and complete your order.  If do not wish to proceed with your order, any payments made will be refunded in full and the order cancelled.

Our minimum charge for export shipping is £6.50.

VAT paid by customers outside of the European Union will be credited against the shipping cost.  If there are any remaining funds once the shipping cost have been made, this will be refunded to the paying account.

Please ensure you are aware of any potential customs costs before placing your order as any customs clearance costs in the recipient country will be the sole responsibility of the buyer.  Refunds will not be offered for any goods held or returned due to failed customs clearance based on failure to pay customs fees.  We shall not be responsible for any local customs charges, import taxes or duties or any similar charge(s) incurred through our carriage and/or delivery of any order and you must satisfy yourself as to whether any of these charges will become due, and if so in what amounts, before completing an order with us. If any such charges become due as a result of carriage and/or delivery of a Consignment on your behalf and are charged to us by any competent authority you agree to reimburse us fully in respect of the same within 7 days of our payment request notification.